Underperformance (Premium)

Underperformance – how to manage underperformance at work

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Includes advice on:

• Understand the causes of underperformance.
• Decide whether it is capability or discipline.
• Follow a fair process.
• Handle problems such as: identifying the real reason, avoiding disability discrimination, investigating sensitively, the difficult subject matter of the meeting, and maintaining an employee’s self-esteem.
• Handle appeals.

Provides:

• Letter templates covering the whole process through to appeal and dismissal.
• A summary guide for managers for the stages of managing underperformance.